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Knowledge base
Important App Updates
What's new?
3
Updates on Meeting Routines
Online Meeting Changes
Subscriptions Now Available!
Common Questions
Contact Information
2
How do I contact Customer Support?
Where can I find WEconnect job openings?
Membership Information
3
What insurance providers participate?
Can I pay for a membership?
Do you take my insurance?
Support Meeting Information
7
How do I get an attendance verification for a meeting?
Can I just observe a support meeting?
Are the online meetings free?
Meeting Schedule
(Zoom) Support for Online Meeting Software
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WEconnect Help Center
General Information
3
What is WEconnect?
Can I Join WEconnect?
WEconnect Account Types
Getting Started
3
How To Create a WEconnect Account
Rewards Codes
Logging into the App
Completing your Profile
2
Adding Health Insurance Information
Adding a rewards code
Online Meetings
5
Attending Online Meetings
How To Add an Online Meeting as a Routine
In-App Meeting Attendance Verification
Meeting Attendance Verification
About Online Support Meetings
Account Updates
5
How To Update Your Phone Number/Email Address
How To Delete Your WEconnect Account
How To Reset Your Password
How To Update The WEconnect App
How to Troubleshoot the WEconnect App
Routines
9
Types of Routines
Anytime Routines
Recurring routines
How to check-in
Location Settings
View all 9
WEconnect Help Center - Subscriptions
Overview
2
What's included in a WEconnect subscription?
How much does a WEconnect Subscription cost?
Managing Subscriptions
2
How to Subscribe
How to cancel a Subscription
WEconnect Help Center - Rewards and Messaging
Timed Challenges
1
What are Challenges?
Messaging
2
What is Messaging?
Messaging with your Peer Specialist
Rewards/Wallet
6
Rewards: Gift Card Options
Withdrawing Rewards in the Wallet
Redeeming Amazon Rewards
Redeeming from Multiple Reward Options
Amazon Product Vouchers
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Helpful Videos
Account Creation
2
Create an Account Using a Rewards Code
Creating an Account Without a Rewards Code
App Features - Routines
2
WEconnect Routines - Types
Adding New Routine(s)
Additional Recovery/Mental Health Resources
Crisis Support and US Nationwide Resources
2
National Crisis Resources
National Support Resources
Additional Support Resources by State
52
Support Resources- Alabama
Support Resources- Alaska
Support Resources - Arizona
Support Resources - Arkansas
Support Resources - California
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