Scheduling a Peer Call

In addition to chatting with your Peer in the app, you also have the option of scheduling a phone or video call.  

When you tap on the Connect icon and access the 1-1 tab, you will see your peer's name, whether or not they are currently online, and their hours of availability.  

To schedule a call with them:

1. Tap Meet to open their availability calendar.
   
2. The next date that they have availability will be selected by default. You can select a different date if the default does not work with your schedule.  
   NOTE: If you choose a date when your Peer is unavailable, you will receive a message that there are no appointments available, and you will need to choose another date. 
   
   To schedule the meeting:
   1. Select the date for the meeting based on the peer's availability
   2. Choose the requested length for the meeting (30 or 60 minutes)
   3. Select the type of meeting requested (video call, phone call, or chat in the app)
   4. Choose a time for the meeting from the available options
      
3. Once you have the options for the meeting selected, tap the Next button to review and confirm the meeting. If you need to update the date, time or meeting type, tap the Edit button to return to the previous screen to make changes. There is an option to send the meeting details to an email address. To do this, check the appropriate box and enter an email address when prompted.  Once the information is complete and correct, tap the Confirm & Schedule button to save and schedule the meeting.
   
   
   
4. A confirmation message will briefly appear at the top of the screen, and the meeting will be automatically added as a Support routine on the date and time that you selected.
   
   

If you need to cancel a meeting, simply delete the routine from the Home tab.  If you need to reschedule, you will need to delete the current routine and repeat these steps to select a new date and time based on your peer's availability.