Account Updates

Information on updating account information in the app

How To Update Your Phone Number/Email Address
If your email or phone number has changed, you can quickly update the information in the app. Tap the My Day icon at the bottom of the screen.    Clic...
Wed, 15 Feb, 2023 at 12:12 PM
How To Delete Your WEconnect Account
Note:  Deleting your account is permanent.  Once deleted, data in the account cannot be recovered. To delete your account:   Click the gear icon in t...
Wed, 15 Feb, 2023 at 12:13 PM
How To Reset Your Password
There are two situations where you may need to reset your password: When you are unable to log into the app with email because you have forgotten the pass...
Wed, 15 Feb, 2023 at 12:16 PM
How To Update The WEconnect App
We frequently release new versions of the WEconnect app as we work to improve its features and the user experience. Many mobile devices will automatically u...
Wed, 15 Feb, 2023 at 12:16 PM
How to Troubleshoot the WEconnect App
Sometimes when troubleshooting issues in the app, you may need to make sure that your app is updated to the most recent version. If you are running the most...
Wed, 15 Feb, 2023 at 12:23 PM