We frequently release new versions of the WEconnect app as we work to improve its features and the user experience. Many mobile devices will automatically update their installed apps, but sometimes the auto-update feature is disabled and a manual update is needed.

To update to the most recently released version of the WEconnect app:


  1. From your phone, open your device's devices app store and search for the WEconnect Recovery app. If you are viewing this article from your phone, you can click the links below to access the app store for your device:

    Google Play Store
    Apple App Store

  2. If there is an update available for your software, you will see the Update button in your app store.

  3. Tap 'Update' to install the most recent version of the app.
     NOTE: If the app store only shows the options to Uninstall or Open, you have the most current app version.


If you need additional assistance, you can email our support team at support@wec.health, call (888) 425-4605, or use the chat option in the lower right corner of this screen.