If your program offers only Amazon rewards, you will not see any gift card options to choose from when you tap Withdraw in the Wallet and an Amazon card will be created for you automatically as part of the withdrawal process.


To redeem your Amazon gift card or product voucher:


  1. Go to your Wallet and withdraw a new reward from your Rewards Balance or find an existing reward card in your History. Blue cards represent rewards that you have not yet viewed. Gray cards represent rewards for which you've already viewed the code.
  2. Tap Use this card to begin the process of redeeming your gift card. This will flip the card over and show you an eight-digit security code which you will need to unlock to receive the Amazon claim code for your reward. The app will automatically copy the security code to your device's clipboard when you tap so you can easily paste it into the necessary field in a later step.

  3. Tap Redeem this card.

  4. The app will redirect you to a secure webpage where you can unlock your reward. 

  5. Tap on the Security Code field as highlighted above and select Paste, which will paste your security code into the field.

  6. Tap the Unlock Your Reward button as highlighted above and you should see the message Your reward is activated! (shown below). The Amazon claim code will now be shown along with a Copy icon, which looks like two stacked sheets of paper.

  7. Tap Claim Code as highlighted above, which will copy the claim code to your device's clipboard. You should see the message Copied! in blue as shown below:
  8. Tap Apply to Account as highlighted above. If you already have the Amazon app installed on your device, you will be directed there automatically. If you don't, you'll be taken to the Amazon website via your device's web browser. In either case, you can redeem your code with Amazon from there by following the simple steps in this Amazon article.


And that's it! If you need additional assistance, please contact customer support via email at support@wec.health, by phone at (888) 425-4605, or by using the chat icon in the lower right corner of this screen.