Members that are covered through a participating insurance provider may be eligible for a free upgraded membership to our services. Follow the instructions below to add your health insurance information to your account:
1. Tap the Add health insurance button in the app. You can find this button at the top of the My Day screen, or add your insurance information in Settings (accessed by tapping the gear icon in the upper right corner of My Day).
2. Fill out all of the forms on the screen that appears, then click Next.
3. The information will be checked to see if your insurance provider participates in our program. You'll see this screen while it processes.
Once the check is complete, the results will be displayed in the app. If your plan is not currently participating, that's OK! We are actively pursuing partnerships with insurance providers across the US. In the meantime, you can continue to use the free version of the app.
We also offer subscription options that provides access to our one-on-one Peer Support Services. To learn more about subscriptions click here.
If you have trouble with the in app check, you can also submit the information on a secure form here. We will manually check the information and reply via email with next steps.
If you have additional questions, contact Customer Support via email at support@wec.health, by phone at 888-425-4605, or by using the chat icon in the lower right corner of this screen.